by Peter | May 24, 2017 | News, News Alerts, POS Systems, Restaurant Industry News
The following story about our restaurant point of sale system with simple EMV integration comes to us as a courtesy of Card Systems and Skurla’s POS Solutions in Anchorage, Alaska. If you’d like to take a test drive and see this system in action, please contact Card Systems @ 866.207.3298 or email us to set up your demo today!
Implementing EMV is Simple with a Restaurant Point of Sale
If you are in the restaurant industry, you may have heard the war stories about implementing EMV in the U.S. As you go through your mental list of places you shop and dine – how many actually have the new CHIP readers integrated into their point of sale system? And of those that do – how many actually work? Lots of places have them, but the CHIP reader is still not available for use in a majority of major restaurant point of sale systems.
In the Point of Sale world, mass confusion abounds. In my experience as the CEO of Skurla’s POS Solutions, many of the major Point of Sale providers STILL don’t have an EMV solution that works. Or maybe they have a solution that works for some kinds of payment types, but not others.
For a while, it seemed that we were uninstalling and reinstalling more EMV solutions than we had successfully installed. Hundreds of man hours were wasted trying to get solutions working – and some still don’t work! Our customers were frustrated, and we were pulling our hair out.
Enter the New Tablet Restaurant Point of Sale Solutions
That was until we rolled out our EMV solution. Don’t get me wrong, when we went to install our first EMV readers at a customer site – I assumed that just like all of the other systems we had worked with, we would run into major problems – and that hours (if not weeks) would be spent back and forth with the team and our installers. I expected that we would have to uninstall and reinstall the software several times.
On the day of the installation, I waited in my office for a phone call from either our installer or the owner – telling me that the system was not working as it should. The restaurant opened at 11:00 am. At 11:30 a.m., I hadn’t heard anything. I assumed the worst. Finally, at 12:30 p.m., I couldn’t stand it anymore, and I called our installer to ask for an update.
When I called him, he told me he was already back in the office.
I expected to hear they had halted the install and decided to do it later. But instead, he told me it was the easiest EMV installation he had ever done.
The MobileBytes EMV solution worked right out of the box! The customer was actually using the system with the CHIP reader enabled. And it was fast – transactions actually ran just as fast as before!
All for a fraction of the cost of many other systems.
We’ve since installed EMV in many restaurants, and the installation is always quick and painless. Just another reason to love our Tablet POS.
Big thanks to Skurla’s for sharing this great story of how easy it is to integrate an EMV solution for the foodservice industry.
Don’t forget to schedule your FREE demo to see how our New POS System can make your business more efficient while securing your customer’s sensitive data.
Call today 1.866.207.3298 or Message us to make an appointment today
by Peter | Sep 1, 2016 | Restaurant Industry News
It’s great to see a local businesses transforming and receiving some great press.
The Bridge Plaza in Fort Myers welcomes the opening of The Fish and Vine where the motto is Sip it. Get it. Enjoy it. Repeat! A high end restaurant and full liquor bar serving the some of our areas favorite daily offerings of fresh, local seafood.
The Fish and Vine combines the team of Amy Abernathy and Chef Richard Montoya, formerly with The Fish Tale Grill in Cape Coral and CrÜ in Fort Myers. The chic atmosphere coupled with an interesting choice of wines and distinctive seafood dishes, makes this new venue a must visit!
Here’s what a recent review from Florida Weekly’s Drew Sterwald had to say:
“The dining room was peaceful, with parties well spread apart in the stylishly appointed space. The service was calmly attentive, even laid back. Most importantly, the food spoke louder than the atmosphere: impeccably fresh seafood perfectly cooked and paired with vibrant sauces.”
The Fish and Vine is currently open Monday through Saturday 4pm-11pm and accepts cash, Visa, and Mastercard.
To learn more about The Fish & Vine you can call them 239.481.0055 or follow them on Facebook. Don’t forget to check out the article @ Florida Weekly
by Peter | Feb 17, 2016 | Business to Business News, News, Restaurant Industry News, Retail Industry News
Businesses who sell gift cards must have “checks and balances” in place whether they are selling them by cash or credit card. Business owners should always ensure their employees are giving a receipt for gift cards, especially if the customer is making a purchase in cash. Here’s a local news story where an employee pocketed cash for gift cards she “ran” through the system as $0.00. She gave the customers the cards telling them the card was loaded rather than giving the customers a receipt. The employee – who is now in jail – would pocket the cash.
By doing your due diligence, having all employees background screened, and proper checks and balances in place, this loss for over $3,000 could have been prevented. Check out this article. http://www.winknews.com/2016/02/11/professional-thief-costs-naples-restaurant-thousands/
Could your business survive this kind of setback and brand damage? With a minimal investment in background screening and proper procedures in place, you can walk away from your business knowing your employees can be trusted and accountable.
Wouldn’t you want to know what’s going on in your business sooner than later? The first thing you want to know is, “who am I hiring?” A background check will help business owners answer that question. Remember, your gift cards will become a billboard carried in your customers wallet. Make sure you are receiving the revenue.
by Peter | Dec 29, 2015 | Featured, News, Restaurant Industry News, Retail Industry News, Salon and Spa News
Here we are at the end of December and all we have been talking about since August is EMV (European Master Card and Visa). The news has been chocked full of situations where credit cards are still being skimmed and fraudulently used. Here is an NBC2 News Report where a local Cape Coral woman watched her email and text alerts as her Pay Pal Debit card was racking up transactions at a Toys R Us, Best Buy and local merchants. There wasn’t a thing she could do about it. Crooks aren’t stupid. They pounce and prey when they know the time is right. In this case it was Christmas, so she was unable to stop these fraudulent charges. It’s a shame this woman had to spend her Christmas worrying about these transactions. Fortunately she heard back from Pay Pal and will not be responsible for these charges.
Who will be responsible? The merchants in Lee County without a chip reader will bear the loss here. What a perfect time to upgrade and protect your business and clients. Also, help your year-end tax bill with your Section 179 expenditure.
This white collar crime is on the rise and it’s more profitable and less risky than dealing drugs. We encourage not only our customers but all merchants to process their transactions securely on an EMV terminal. Don’t let your business or your customers suffer. It’s no way to bring in the New Year.
Call us today at (239) 549-5055.
by Peter | Oct 14, 2015 | Featured, News, Restaurant Industry News, Retail Industry News, Salon and Spa News
I’m realizing that merchants are not taking EMV aka European Master Card and Visa very seriously. CSI along with our sister company eGuarded, had the pleasure of displaying our wares at the Tampa Boat Show this past weekend. I determined in conversations with merchants that they really don’t care and are not the least bit concerned about the impact EMV can have on their business. Paddleboard, Jelly, Coolie, and Retail Clothing vendors at this show all think that these systems the Square, Pay Pal, and Intuit meet their needs just fine. GUESS WHAT, this is a whole new ball game!
EMV needs to be understood more clearly. Merchants are delusional to think that since they haven’t received charge backs before they won’t see any now. Here’s an example of an EMV repercussion: Say a customer purchases goods and/or services from your establishment that’s just swiping pin and chip cards, those customers can easily say, “That wasn’t me who made that purchase.” The bank is then going to pass that charge back through you (the merchant) by taking back those funds immediately and asking questions later. Can your business survive?
Each vendor I spoke with said they are supposed to have a chip reader by the end of the year. I said, “Really? You’re going to go through the busiest shopping season of the year and put your business at risk?” Maybe the Jelly and Coolie vendor won’t take that big a hit because their average ticket is lower, but what about the Paddleboard vendor who’s selling $1500.00 Paddleboards? We all know businesses never have any fraud over the Holidays.
I encourage you to think twice. Protect your business investment. The ROI on an EMV system like the Clover™ Mobile would pay for itself in a heartbeat. Whether you contact us or your current processor demand that your business be protected with EMV supported devices immediately. Don’t be Penny Wise and Dollar Foolish?
