Checkout with POS

Restaurant Point of Sale

Curb to Kitchen seamless integration that supports online menus, digital menus, pay at the table, and more.

Checkout with POS

Retail Point of Sale

Manage inventory, pricing, stock management from web to store, wireless payments and more.

Checkout with POS

Commercial Point of Sale

Accept payments on site, on the road, online, B2B, and integrate with all your inventory and analytics tracking.

Learn More about Gift cards

Gift Cards

Increase Ticket Amounts
Build Brand Awareness
Increase Repeat Purchases

Loyalty Cards

Loyalty Reward Programs

Encourage repeat business
Combine with gift cards

automotive repair

Automotive

Fleet management, expense cards, and inventory tracking.

business coach

B 2 B

Selling, invoicing, managing and serving businesses.

online and mobile credit card processing

Construction

Tracking, financing, and authorization solutions.

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Gas Stations

Convenience stores sales, inventory tracking, and curbside sales.

Medical and Dental Office Credit Card in office payment

Healthcare

Invoice online, on site, and by phone. Offer financing.

CSI POS credit card terminal

Hospitality

Reservations, checkout, staffing, and analytics.

mobile credit card processing

Home Repair

On site payments, estimates, and fleet management.

Lawn and landscape credit card

Lawn Service

Collect payment on site instantly, online payment portals, electonic checks.

Shopping Online SS

Online Sales

Merchant accounts, payment gateways, auto-deposit, PCI compliance.

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Restaurants

Tab management, pay at the table, online and on site menu management.

clover mini retail credit card e

Retail

Point of Sale systems that integrate with inventory, websites, and more.

CSI branded Clover mobile credit card processing

Salons & Spas

Booking, tip management, electronic checks, online payments.

Restaurant Server Suggestive Selling

Restaurant Server Suggestive Selling

Boost your Restaurant Sales by Up-sell to Existing Customers

Your servers should be suggesting appetizers, desserts, and gift cards. Are they?  A lot of servers simply ask ”Can I start you out with an appetizer?”  This puts the server in a bad position if the customer says no as they can’t really ask again without running the risk of sounding pushy or becoming annoying. When it comes to suggestive selling you want to follow these 3 steps.

3 Simple Steps to Market your Appetizers

  1.  Inform – Tell the customer that you have appetizers when handing out the menu by saying something like “Be sure to check out our appetizer section, they are amazing!”
  2. Testify –  Before taking the order preferably before the customer makes up their mind, you want to testify by saying something like “you should try the Crab stuffed mushrooms with the lobster sauce they are my favorite!” Be descriptive when testifying but keep it short
  3.  The Close – Now is the time to ask for the sale “so can I start you out with an appetizer?”

The idea here is to get the customer to think about the appetizer without forcing them to make a quick decision.

Now that you sold an appetizer to your table, it’s time to think about dessert. Before the meal is brought to the table you want to put the idea of dessert in their minds while they are still hungry. We are going to use the three steps again but with a little twist.

3 Simple Steps to Market your Desserts

  1. Inform – Go back to the table to let them know their food will be ready soon or to see how the Appetizer is say something like “I was in the kitchen and they just pulled the apple pie out of the oven it smells so good”
  2. Testify/Close – When you return to check the table say something like “we have some of the best pastry chefs here, our desserts are delicious. “Can I bring you a piece of pie?” Now if the customer says yes, great!  If they say, no it’s ok, because we will take one last shot before they pay the bill.
  3. 2nd offer – When the customer asks for the check casually ask “So are you sure you don’t want that piece of that pie?  I can put it in a small box so you can take it with you for later.”

Up-selling in a restaurant is like any other type of sales.  If you train your servers properly to use suggestive selling they will market more appetizers, desserts, and gift cards. This leads to larger checks, higher tips for servers, and retention of those servers along with more revenue for your restaurant.  You don’t have to follow this pitch word for word, make it your own and work it into the conversation naturally. Also, people are more inclined to buy from people they like so remind your servers to be polite, friendly, and smile, smile, smile!

More solutions for restaurants.